How I Became A Loyal Woodies Customer
Before joining Woodies, I saw plenty of similar sites offering the same basic thing. I thought, why would I want to bother ordering a shirt online from a store I don’t know? At that point in my life, I was a very loyal customer of several local and national men’s stores that sold professional and casual button downs and chinos. I knew my sizes at those stores, fits were great (or so I thought), so why bother trying something new?
Fast forward to my Cousin’s wedding. He asked all his groomsmen to use Woodies for the dress shirts because he wanted everybody to look very neat and tailored. My cousin is a dapper guy, so I thought for him to insist on using Woodies, had to say something about the quality of the product / service they delivered. The process of taking and entering my measurements into my profile was very easy. The website was slick too, but still, I didn’t expect to be floored by the final product… Yet I was… We all were! And I’ve been a loyal customer now for almost four years!
Reasons Why I Use Woodies:
Fit: It’s hard to explain just how perfect Woodies shirts and pants fit. I like my clothes to be well tailored and cut close. I hate the flying squirrel look on shirts and pants ALWAYS give me problems because I have large calves. Woodies clothes just fit better. My favorite pre-Woodies shirts and pants just don’t look as sharp as my Woodies clothes do. It’s that simple.
The process of taking and entering my measurements into my profile was very easy. The website was slick too, but still, I didn’t expect to be floored by the final product… Yet I was!
Customization: One of the great things that Woodies lets you do is make custom notes to each of your orders. For instance, if you want a casual shirt – a shirt that will be worn untucked more often than not, simply write that in the notes and they will make the proper adjustments. I have several of their casual shirts, cut about an inch short so that I can wear them untucked and people are always asking where I get those shirts from. I’ve also never had a problem with my pants fitting too tightly around my calves; I simply enter in the notes section that I need a little more room there and voilà – perfect fitting pants!
Web Experience and Shipping: The website is simple to use. Measurements are easy to enter- and easy to adjust if you happen to eat too much over the Holidays! Woodies also has a large variety of patterns and styles- but it’s very easy to navigate and compare different options, fabrics, etc. I generally have my order two weeks after it’s placed, which I think is quick for completely customized threads. I always look forward to getting my new Woodies shirts and pants in the mail!
Customer Service: Woodies Customer service is top notch. Jacob, the gent that I usually work with if I have any questions or advice has been very helpful. But I think the true measure of customer service is how a company responds when things don’t go completely right, because sometimes, they just don’t. Now, I’ve placed a lot of orders with Woodies over the years, and only once did I encounter a small problem that I felt needed to be addressed. Jacob and his team wasted no time in resolving the matter. They worked quickly to understand my concern and to provide a solution that I was satisfied with. The eagerness that Woodies displayed to fix my issue obvious- they want satisfied customers.
I feel like a million bucks, full of confidence, when I wear my terrifically tailored Woodies shirts and pants.
The Competition: I year and a half ago, I tried one of Woodies on-line competitors. I got an email from “the other company” offering an introductory discount and I figured, why not try them? The web experience was fine, delivery was ok and the shirt itself was nice, but it wasn’t wonderful like my Woodies shirts are. The cut was also pretty good, but again, just not as precise as Woodies shirts are. The real issue with the “other” shirt is that the quality of the material they used seemed to be much lower. The washing machine has taken a toll on the other company’s shirt. The material faded noticeably after the 1st year of wearing it. This brings me to another reason why I like Woodies- Their clothes are durable!
Durability / Quality: Woodies clothes are made from high quality materials and withstand years of wash and wear. Even tiny details like button attachment are not overlooked- I’ve never lost a button on any one of my Woodies shirts, and even my oldest, most worn shirt still looks great
Price: Woodies shirts are priced very competitively. Yes, you can buy cheaper shirts- but I guarantee that they won’t look as good and certainly won’t last as long.
The Feeling I Get When I Wear Woodies: This is what it all comes down to for me. I feel like a million bucks, full of confidence, when I wear my terrifically tailored Woodies shirts and pants. Whether I’m at work in a business professional setting or dressed a bit more casually for a night on the town; I know that I’m looking sharp if I’m wearing Woodies! It’s not just me either- I’ve received plenty of complements on my Woodies clothes over the years, and I’m always quick to point out where I got them from! You have nothing to lose by trying Woodies. If for some reason you are unsatisfied, their primo customer service will make it right. So, give them a shot- sizing is easy, prices are fair, and delivery is quick! You’ll be impressed with how wonderful you look wearing Woodies!
—Nicholas
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